CIPS Toronto: Introduction to Business Process Improvement (BPI) and Six Sigma

Six Sigma was originally developed by Motorola to systematically improve processes by eliminating defects. Peter will be discussing:

 
1. Introduction to Business Process Improvement (BPI)

2. BPI Mainstream, Lean and Six Sigma

3. BPI Success Factors

4. BPI Failure Factors

5. Preparing organizations for BPI Strategic Planning

6. A balanced approach Overview of strategic areas

7. Few words about today*s hot topic: innovations

8. Q & A

Speaker's Profile

Peter Plenkiewicz is the President and Founder of PMQG Solutions. He
has over 15 years of extensive, hands-on experience in areas of Quality
Assurance and Project Management. His experience comes from a number of
industrial sectors: avionics, space robotics, multimedia, health and
IT.

Peter promotes modern "managing by processes" approach. He strongly
believes that there are significant opportunities for process
engineering in high-technology sector. In his words, "High-technology
is lagging behind other industrial sectors like automotive, health,
financial and avionics in process improvement initiatives".

Before entering industrial sector Peter was enjoying successful
academic career in native Poland and later in Canada. Peter holds a PhD
in Physics and BSc. in Computer Sciences.